Business Etiquette

Total words: 1603

Business Etiquette has always been an important part of life, be it social or business. Business Etiquette serves people across the board-from these who work from a home office to those who regularly do business overseas. In Business, Etiquette is an important role to impress clients and can possibly put your business one step in front of the competition. The business Etiquette world can be a challenging environment, and learning this professional skill will give you that competitive advantage. Business Etiquette helps people to understand what is appropriate in any situation. It is also important to know the difference between business protocol and business etiquette. Business protocol determines what actions you take in a situation. Business etiquette tells you how to take those actions.

CHINA

LANGUAGE

The official language in China is Mandarin (Standard Chinese), which is the very name of ‘Hanyu' or ‘Putonghua', belong to Sino-Tibetan. Although, Cantonese is the language commonly spoken in the southern Chinese provide of Guangdong, adjacent to Hong Kong. English is not widely spoken in China. However, most companies dealing with foreigners employ at least one Chinese-speaking staff member. English is a required for school and education. If you intend to distribute written information about your company while in China, it is a good idea to provide your Chinese counterparts with written translations of the material. It is not necessary to reprint all documents using Chinese text, but you need to provide word-processed translations of the most important material. Often senior decision-makers in a Chinese organization are unable to read English and the effort put into obtaining translations will be interpreted as an indication of your commitment to doing business with their company.

INTRODUCTIONS

An introduction is the first step to established relationship. People being introduction feel more friend and more good impression. It is considered to respect to give the full name, job positions and the place you work for. After being introduction your name, than you can shake hands with respectful and give mutual greetings and sometime with exchange of business card. Business cards are essential when conducting business in China. When receiving business cards, always pause and read each card individually. Never place the card immediately into you pocket or wallet. Cards printed in both English and Chinese are preferred.

BUSINESS ATTIRE

Chinese people are not as formal about business attire as in Japan or Korea. However, it is usually advisable to wear a suit because the wearer gains face if well-presented.

SHAKE HANDS

It is an especially more important in China. It is so important when the host meeting with the guest and it is a common propriety on most social occasions as an expression of courtesy and greeting when people met or say goodbye to each other. When the host is coming to meet the guest, the host should shake hands first to show how respect or welcome to the guest is. Handshaking should be simple and light, without over exertion.

TITLES

Dress appropriately for the situation, no matter what your professional field. Respect the cultural differences you encounter when traveling overseas. Business etiquette is a forms and manners established as acceptable or required by society or a profession. Many countries in Asia and the Pacific such as Japan, China, Korea, and Thailand have more protocol and etiquette that are discussed in the culture or regional.

Business Etiquette can make the difference between getting ahead in the workplace, or being left behind. The importance of Business Etiquette has always been important part of life, be it social or business. Business Etiquette is has become more important in the last decade. This is mainly due to the fact that the business world is becoming more global and that relationship selling has become must for success. Business Etiquette is important for a variety of reasons. It helps to ease what might become and uneasy situation and can make or break business relationships that are worth millions of dollars.

In essence, Business Etiquette helps people to understand what is appropriate in any situation. It is also important to know the difference between business protocol and business etiquette. Business protocol determines what actions you take in a situation. Business etiquette tells you how to take those actions.

According to Japanese Business Etiquette "Those who dress according to their status or position impress the Japanese. Dress, Men should wear dark conservative attire. Business suits are most suitable. Casual dress in never appropriate in a business setting, and Women's dress should be conservative. Do not blow your nose in public and Pointing is not acceptable. They do not touch in public. It is inappropriate to touch someone of the opposite sex in public."(p2-4). People who stand out because of their dress are not thought of very highly. Clothes should be used as a way of fitting in, not standing out.

The standard is neither very formal, nor informal, no matter the occasion. The Japanese have very high anxiety about life because of the need to avoid embarrassment. There are constant pressures to conform. A very strong work ethic and strong group relationships give structure and stability to life. This makes it extremely difficult for a foreigner to understand the culture.

In the Business Etiquette How many American businessmen have endured excruciating leg cramps while attempting to enjoy a Japanese meal, sitting cross legged in a business suit on the floor? There is a far more informal event that you may be invited to Japanese restaurant. According to Ann Marie Sabath "Form is a very important part of the Japanese culture. By making an effort to enjoy your meal using chopsticks, you also will be displaying your adaptability, which is a much valued trait for developing and maintaining business relationships." (151).

In Japan, never cross your chopsticks like an X, and never rest them on separate sides of the plate, and never use them to point at things. Never point your chopsticks at another person. When you are not using them, you should line them up on the chopsticks rest. If you simply can not master chopsticks, it's perfectly all right in modern-day Japan to ask for Western cutlery: you will get a spoon and a fork.

This effects the behavior in the business world in as much as men and women are treated equally as peers. For example, if one should hold the door open for women, he or she should open a door for a man in the same situation. Regardless of gender doors are held open for superiors, clients, peers following close on one heels and anyone with inaccessible hands. For a situation, that embodies a revolving door one should precede first and in order to keep the door moving then wait on the other side.

How to conduct proper introductions few people know how to conduct introductions in a proper fashion yet, they are an important aspect of our daily life. In the Business Etiquette, Men are introduced to women and in the business realm; the less important person is introduced to the person of greater importance, regardless of either gender.

According to Business Etiquette "From Communications, In introductions use the person's last name plus the word san which means "Mr." or "Ms." or prefer to use the last names. Do not request they call you by your first name only."(p5). The word is essential when introduced to anyone and is used virtually forever between business associates. It is also critical to remember that the client is the biggest priority, even he or she holds a lesser title. In the Greeting in the Business Etiquette, The Japanese are very aware of Western habits and will often greet you with a handshake.

According to Kiss, Bow, or Shake Hands "Their handshakes will often be gentle, this gives no indication of their assertiveness of characters, the handshakes may last longer than customary in other countries. The bow is their traditional greeting."(p285). The bow is also a way of indicating your humility: the lower one bows and the longer one stays down, the more respectful one is of the other person's status.

In the business world the handshake is the accepted physical greeting which accompanies the introduction. With the entrance of women into the business world came kissing. This has caused confusion in male-female business etiquette. Therefore, man and woman should be treated equally by using the handshake. It is generally an accommodation added to the more formal Japanese style of greeting, which are the bow and the business card exchange. When the handshake does occur, it is more often than not very soft, almost limp. In order to shake hands properly the thumbs are up and the webs touch before wrapping the fingers around the other person's hand. Although, in Business Etiquette the woman is to extend her hand first and in the business arena it is no concern. Nametag placement is also important so that it becomes easy to read while shaking hands.

According to Japanese Business Etiquette "The card will contain the name and title along with the company names, address or number of the businessman. Take special care in handling cards that are given to you. Do not write on the card in your pocket or wallet. Examine the card carefully as a show of respect."(p5). The formal Japanese introduction involves the use of business cards. This is an essential that demonstrates many aspects of Japanese culture-among other things, humility, hierarchy and face.

However, the business etiquette are bring a level of comfort to the business person who never had the chance to learn basics of etiquette and provides to those who did to equate good manners with good business sense and to success on the road of the business.

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